Terms of Use
Terms and conditions governing the use of Chronoteka services
Introduction
Welcome to Chronoteka. These Terms of Use ("Terms") govern your access to and use of the Chronoteka website (chronoteka.com) and related services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the website.
Service Description
What We Offer:
- Online catalog of luxury watches with detailed specifications
- Watch inquiry and consultation services
- Trade-in and sell request submission
- Newsletter subscription for updates and promotions
IMPORTANT - CATALOG ONLY:
- This website does NOT offer online purchases
- There is NO checkout or payment functionality
- There is NO user account registration
- All transactions occur OFFLINE through direct contact with our team
- Prices displayed are indicative and subject to confirmation
- Watch availability is subject to change without notice
Eligibility
- Be at least 18 years of age
- Have the legal capacity to enter into binding agreements
- Not be prohibited from accessing the website under applicable laws
By using our website, you represent and warrant that you meet these eligibility requirements.
User Conduct
Prohibited Activities:
- Submit false, misleading, or fraudulent information
- Upload malicious code, viruses, or harmful content
- Attempt unauthorized access to our systems or data
- Use automated bots, scrapers, or data mining tools
- Interfere with website operation or security
- Violate any applicable laws or regulations
- Harass, threaten, or harm other users or our staff
Trade-in/Sell Submissions:
- You must provide accurate information about your watch
- Photos must be of the actual watch you are offering
- Misrepresentation of watch condition or authenticity is prohibited
- Submissions are non-binding until confirmed through direct contact
Rate Limits:
To prevent abuse, form submissions are limited to 5 per hour per IP address.
Intellectual Property
The Chronoteka website, including its design, layout, text, images, and code, is owned by Chronoteka LTD and protected by Bulgarian and international copyright laws.
Watch Brand Trademarks:
Watch brand names, logos, and trademarks displayed on our website (including but not limited to Rolex, Omega, Patek Philippe, Audemars Piguet, etc.) are the property of their respective owners. Their use on our website is for identification purposes only and does not imply any affiliation with or endorsement by these brands.
Permitted Use:
- Personal, non-commercial viewing of the catalog
- Sharing links to catalog pages
- Printing pages for personal reference
Prohibited Use:
- Commercial reproduction of any content
- Systematic downloading or copying of catalog data
- Framing or embedding our content without permission
- Removal of copyright or trademark notices
Disclaimer of Warranties
We Do Not Warrant That:
- The website will be uninterrupted or error-free
- Catalog information is complete, accurate, or current
- Prices shown will be honored in final transactions
- Watches displayed are available for purchase
Catalog Information:
- Specifications are provided for reference only
- Prices are indicative and subject to confirmation
- Availability changes without notice
- Images may differ from actual products
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
Chronoteka LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use the website
- Errors or inaccuracies in catalog information
- Unauthorized access to your data
- Statements or conduct of third parties
- Any other matter relating to the website
Consumer Rights:
Nothing in these Terms limits your statutory rights as a consumer under Bulgarian or EU law. Your statutory rights remain unaffected.
Maximum Liability:
Our total liability for any claim shall not exceed the amount you have paid to us, if any, in the 12 months preceding the claim.
Indemnification
- Your violation of these Terms
- Your use of the website
- Your submission of false or misleading information
- Your violation of any third-party rights
- Any claim related to your trade-in or sell submissions
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of law provisions.
EU Regulations:
Where applicable, EU regulations (including GDPR, Consumer Rights Directive, and E-Commerce Directive) shall apply.
Jurisdiction:
Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.
Dispute Resolution
We encourage you to contact us first at info@chronoteka.com to resolve any disputes informally.
Alternative Dispute Resolution:
If you are a consumer in the EU, you may use the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr
Bulgarian Consumer Protection:
You may also contact the Bulgarian Consumer Protection Commission:
Commission for Consumer Protection
4A Slavyanska Str.
Sofia 1052, Bulgaria
Website: https://kzp.bg
Changes to Terms
Notification:
- Material changes will be announced with 30 days' notice via website banner
- Minor clarifications may be made without prior notice
Continued Use:
Your continued use of the website after changes constitutes acceptance of the modified Terms.
Version History:
The current version and effective date are displayed at the top of this page.
Contact Information
Chronoteka LTD
ul. Balsha 3, Sofia 1408, Bulgaria
Email: info@chronoteka.com
Phone: +359 879 182 121
Business Hours:
Monday - Friday: 10:00 - 18:00 EET
Saturday: 10:00 - 14:00 EET
